Order process – simple and convenient

Please note: Our reference substances are exclusively available for commercial customers only (i.e. companies, public authorities, universities and other research organization). We strictly do not deliver to private individuals. Customers from Canada and the US are kindly requested to place orders directly with our local sales partner Cerilliant

 

1. Cart

Select the products that you would like to order by clicking onto the "Add to Cart" button to place the selected products in the cart. You can change the contents of your cart at any time before placing an order by changing the quantity of a selected product, removing a selected product from the cart by clicking onto "Delete" or simply cancelling the order. Then click onto the "Checkout" button to proceed to the next stage in the order process.

 

2. Checkout

If you already have a customer account, sign in with your e-mail address and password, or register as a new customer. Personal information is gathered, processed and used in accordance with the pertinent data protection laws (Privacy notice). We neither use such information for any other purpose nor make it available to any third parties. Once you have signed in, you can select your delivery option. Then click onto the "Continue" button to proceed to the next stage in the order process.

 

3. Check invoice address / Select payment option

Check your invoice address and select your preferred Payment option. Then click onto the "Continue" button to proceed to the next stage in the order process.

 

4. Check your delivery address and select your preferred

Check your delivery address and select your preferred Shipping option. Then click onto the "Continue" button to proceed to the next stage in the order process.

 

5.  Order placement / General terms and conditions and Privacy policy

An overview of your order is displayed on the screen with details of the selected products, the delivery and invoice addresses and your contact data. Please check whether all of the displayed information is correct and read our General terms and conditions and the Cacellation policy carefully. You cannot continue to place your order until you agree to the General terms and conditions and the Privacy policy (by setting a tick in each box). Click onto the "Place your Order" button to send your order to us. In doing so, you are submitting a legally binding offer.

 

Consumer's right to cancel

All information relating to the Right to cancel